Consulting assignment Essay

What be the potential sources of the problem?The source of these problems seems to be coming from two orbits in Interwest health care. The first area is the miscommunication that the infirmary administrators are having with upper heed. The infirmary administrators and upper management are not solo having miscommunication issues merely they also do not share the same persona expectations with each another(prenominal) which is creating tension. The hospital people accused Singh of being a bureaucrat who did not care about patient services. Singh accused the hospital staffs of not understanding the greatness of accurate reporting (Brickley, Smith & Zimmerman 2009 p. 38). The sustain area is the system or surgery that is in place for arrangement and entering information. The current process is clearly not running at an efficient rate which is raising concerns for upper management. Even though hospital administrators do not see to eye to eye with upper management the concerns that they have are valid and can have a actually negative impact on Interwest Healthcare if the issue is not resolved.What info would you want to analyze?The first information that would be analyzed is the process that is done to record and enter data for patients. It is important to gain as much information as realizable regarding the data institution because that is the starting time of the whole issue between hospital administrators and upper management. Another area that would be analyzed is the workplace with emphasis on how time is managed and the importance employees put on data compliance. It is important to gather and analyze as much information as possible on the source of the problem. By gaining and analyzing the information it would help Interwest Healthcare exact progress on the data introduction issue which will put them in a mitigate position to succeed.What actions might you recommend to increase the accuracy of the data entry?The first point of action wou ld be streamlining and simplifying the data entry process. By completing those it would not only increase the accuracy of the data entry but it would also decrease the burden on the hospital administrators. notwithstanding before any changes to the data entry process are make it is important to communicate directly to the hospital administrators. It is important to have the hospital administrators on board with the changes that will be made with the data entry process. By gaining the hospital administrators consent with the changes this will allow a slippery transition for the data entry change and it could provide a commanding change to the workplace.As for the changes to the data entry it would most likely be a simple computer process on with small beak of motifwork. It would be best to have some sort or paper record on file that would need to be alphabetized along with a simple computer program. The computer program would help batten accuracy and would have the patients da ta record on file which will be easy to locate. There would be very little paper work for the process mainly because it takes up piazza and takes more time to record. The paper work that is part of the process would scarcely serve as a backup if the computers were down. The key to ensuring accuracy with the data entry is to make the process as simple as possible so it would minimize the errors.How does your view of behavior affect how you might court the consulting assignment?As a consulting assignment I see Interwest Healthcare as a company in distress due to the counseling the hospital administrators and upper management. The way the two groups have been behaving and treating each other it is a clear sign of stress and miscommunication. One of the first tasks is to interrupt the two groups and try to have everyone on the same page. There is a clear disconnect on the expectations of each others roles but by bringing them together the roles and expectations can be made by both parties and progress can be accomplished. In order to make progress both parties will need to be able to agree and be willing to understand each others concerns and priorities.Refreneces Brickley, J.A., Smith, C.W. & Zimmerman J.L. (2009). managerial economics and organizational architecture (5th Ed.). New York McGraw-Hill Irwin.